You may cancel or reschedule up to 14 days prior to the start date of the class at no penalty. For any cancellation or reschedule requests within 14 days, the full course tuition is still due and you will not be eligible for a refund. Additionally, there is a $200 transfer fee in order to reschedule for a later date. Any paid tuition will be credited towards a future class and must be used within 12 months. Also, No-shows or same day move/cancellations are non-refundable.
In the cases TekWave Agile may need to cancel the class you have registered for due to low enrollment per SAFe® attendance policy. It is our primary goal to help fulfill the training you are pursuing. Based on this scenario, TekWave Agile will notify you immediately in the event that your originally scheduled session has cancelled. If there is another session of the same course available in your area physically or live online, TekWave Agile will reschedule you for that alternate session providing you with an updated confirmation to the new class. In the event you cannot attend the dates or would prefer to look at alternate options, please contact us via email or phone to discuss your options.